OneDrive is full, so recordings stopped arriving

When your Microsoft account is out of storage, OneDrive rejects new uploads, so RecordFlow can't deliver recordings. Check your usage at onedrive.live.com. Free up space by emptying the OneDrive recycle bin and removing large files, or add storage on your Microsoft plan. Recordings stay in Zoom's cloud in the meantime and RecordFlow syncs them automatically once space is available — no action needed in RecordFlow.

Zoom recordings stopped — OneDrive is full

Your recordings wait safely in Zoom's cloud — they sync automatically once there's space, with nothing to restart.

What's happening

OneDrive storage is shared with the rest of your Microsoft account. When it’s full, Microsoft rejects new uploads — so recordings can’t land in the Apps/RecordFlow folder. RecordFlow keeps checking and delivers everything that queued up as soon as space frees up.

The fast fix

1Check your storage at onedrive.live.com. (On a work or school account you may be redirected through your organisation’s sign-in first.)
2Free up space: empty the OneDrive recycle bin and remove large files you no longer need — or add storage on your Microsoft plan.
3That’s it. RecordFlow notices the space and syncs the waiting recordings automatically.

Other ways to fix it

Slim down future syncs. If you mainly need transcripts, turn on Transcript-only sync in your RecordFlow settings — it skips the large video files.
Work account? Storage is usually set by your IT administrator, so raising the quota may be a request rather than a purchase.
Switch destination. You can move to another destination at any time from your dashboard — see archive destinations. Recordings already archived stay where they are.