Where are my recordings?
If your dashboard shows a meeting as synced, the files are there. Where “there” is depends on the destination you connected — pick yours.
Where are my recordings in Google Drive?
If your dashboard shows a meeting as synced, the files are already in your Drive — they’re just one search away.
What’s happening
RecordFlow saves every recording into the Google Drive folder you connected during setup. Unless you picked a different folder, that’s a folder named RecordFlow Recordings in your My Drive. Inside, recordings are organized by year, then one folder per meeting: RecordFlow Recordings → 2026 → 2026-03-21 – Weekly Standup.
The fast fix
- 1Open drive.google.com.
- 2In the search box, type RecordFlow Recordings (or the folder name you picked during setup).
- 3Open the year folder, then the Date – Meeting Topic folder for your meeting.
Other ways to fix it
- Use the email. If you have email notifications on, each “recordings are ready” email links straight to the archived files.
- Search by meeting topic. If you renamed or moved the folder, RecordFlow follows it — your files are still there. Search Drive for the meeting’s topic instead.
- Admin app: each team member’s recordings live in a sub-folder named after them, inside the folder your team connected:
Your folder → Member Name → Year → Date – Meeting Topic. - Check the dashboard. Your sync history lists every archived meeting — if a meeting isn’t marked as synced yet, it hasn’t reached Drive.
Where are my recordings in OneDrive?
You never picked this folder because there was nothing to pick — Microsoft creates it for the app, which is why it isn’t where you’d expect.
What’s happening
OneDrive has no folder picker in RecordFlow, because Microsoft doesn’t offer one for apps like this: it grants RecordFlow a dedicated folder of its own, Apps/RecordFlow, and nothing outside it. That’s a deliberate trade — RecordFlow can never see the rest of your OneDrive — but it means the folder appears somewhere you didn’t choose. Inside, recordings are organized by year, then one folder per meeting: Apps → RecordFlow → 2026 → 2026-03-21 – Weekly Standup.
The fast fix
- 1Open your RecordFlow dashboard and click Open folder on the OneDrive card. This is the reliable route — it points at the exact folder for your account, personal or work.
- 2No dashboard handy? Open OneDrive and look for Apps → RecordFlow. On a work or school account it sits under Documents, so the path is
Documents → Apps → RecordFlow. - 3Open the year folder, then the Date – Meeting Topic folder for your meeting.
Other ways to fix it
- Use the email. If you have email notifications on, each “recordings are ready” email links straight to the archived files.
- Search by meeting topic. OneDrive search covers the app folder, so searching for the meeting’s topic finds the recording without walking the tree.
- Work or school account? Your OneDrive lives on a SharePoint address like
contoso-my.sharepoint.comrather thanonedrive.live.com. Both are your OneDrive; the folder is in the same place inside it. - Admin app: each team member’s recordings live in a sub-folder named after them:
RecordFlow → Member Name → Year → Date – Meeting Topic. - Check the dashboard. Your sync history lists every archived meeting — if a meeting isn’t marked as synced yet, it hasn’t reached OneDrive. Start with my recordings aren’t syncing if nothing has arrived at all.
Where are my recordings in Dropbox?
You never picked this folder because there was nothing to pick — Dropbox creates it for the app, and it may not be named what you expect.
What’s happening
Dropbox has no folder picker in RecordFlow, because Dropbox doesn’t offer one for apps like this: it creates a dedicated folder for RecordFlow and grants access to that alone. Two things then make it hard to find by name. Dropbox names the folder that contains it in your account language — it is Apps only if your Dropbox is in English — and you’re free to rename the RecordFlow folder itself. Inside it, recordings are organized by year, then one folder per meeting: RecordFlow → 2026 → 2026-03-21 – Weekly Standup.
The fast fix
- 1Open your RecordFlow dashboard and click the link on any synced meeting in your sync history. That opens that meeting’s folder in Dropbox — the surrounding folders are its parents.
- 2No synced meetings yet? Open dropbox.com and search for RecordFlow. The folder is near the top level, inside the apps folder for your account language.
- 3Open the year folder, then the Date – Meeting Topic folder for your meeting.
Other ways to fix it
- Use the email. If you have email notifications on, each “recordings are ready” email links straight to the archived files.
- Search by meeting topic. Dropbox search covers the app folder, so searching for the meeting’s topic finds the recording without knowing the path.
- You can rename or move the folder. RecordFlow addresses it as “my app folder” rather than by name, so renaming it doesn’t break syncing — which is also why we can’t tell you a single path that’s right for every account.
- Why is there no “Open folder” button? Unlike the other destinations, Dropbox doesn’t give an app a link to its own app folder root, so the dashboard hides the button rather than guessing a URL. The per-meeting links in your sync history are real links and do work.
- Admin app: each team member’s recordings live in a sub-folder named after them:
RecordFlow → Member Name → Year → Date – Meeting Topic. - Nothing arrived at all? Start with my recordings aren’t syncing — a local (not cloud) recording is the usual cause.
- New to Dropbox on RecordFlow? See the launch announcement for how the app folder and backfill work.
Where are my recordings on YouTube?
Nothing is missing — private videos don’t appear on your public channel page, which is where most people look first.
What’s happening
YouTube isn’t a file store, so there are no folders and no per-meeting grouping — each recording becomes a video on your channel, uploaded private. Private videos are hidden from your public channel page, so looking there shows nothing even when every upload succeeded.
The fast fix
- 1Open YouTube Studio and sign in with the Google account you connected.
- 2Go to Content. Your recordings are listed there with visibility Private.
- 3Each video is titled meeting topic — date, so sorting by date lines them up with your Zoom history.
Other ways to fix it
- Check you’re on the right channel. A Google account can own several channels (including Brand Accounts). RecordFlow uploads to the one that was active when you connected — switch channels in YouTube Studio to check the others.
- Only the video is there. Transcripts, chat logs and summaries aren’t uploaded to YouTube, because it stores videos rather than files. If you need those, pick a file destination — see archive destinations.
- Admin app: there are no per-member folders. A channel is flat, so every archived member’s recordings sit in the one channel rather than in a sub-folder named after them. Sort by date, or use the meeting topic. If you need recordings separated per member, pick a folder destination — see archive destinations.
- Auto-delete works here too, if you turned it on. Before removing anything from Zoom, RecordFlow checks that YouTube finished processing the video, didn’t reject it, and stored it at the size we uploaded. A video still processing just waits for the next day’s check. What that check can’t see is later: a channel that gets struck or suspended takes its videos with it, so if these recordings are ones you couldn’t stand to lose, keep a file destination as well — see archive destinations.
- Nothing uploaded at all? Start with my recordings aren’t syncing — a local (not cloud) recording is the usual cause.
Where are my recordings in my bucket?
If your dashboard shows a meeting as synced, the objects are in the bucket you named — under a prefix, which most consoles show as a folder.
What’s happening
RecordFlow writes to the bucket and endpoint you gave us when we enabled the destination. Object keys mirror the layout the file destinations use: one prefix per year, then one per meeting — 2026/2026-03-21-1430-Weekly Standup/. A bucket has no “recent files” view, so unlike Drive there is nothing to search: you browse to the prefix.
The fast fix
- 1Open your storage provider’s console and select the bucket you gave us.
- 2Open the year prefix, then the date-time-meeting topic prefix for your meeting.
- 3Or list it from the command line —
aws s3 ls s3://your-bucket/2026/ --endpoint-url …— which is often faster than the console for a bucket with a lot of prefixes.
Other ways to fix it
- Check the dashboard first. Your sync history lists every archived meeting. If a meeting isn’t marked synced, it hasn’t reached the bucket and nothing in the console will show it.
- Check you’re looking at the right bucket. An access key can reach several buckets, and consoles remember the last one you opened — confirm the bucket name matches the one you sent us.
- A lifecycle rule may have moved them. If your bucket has a lifecycle policy, older objects may have transitioned to a colder storage class or expired. That is your bucket’s own configuration and happens after RecordFlow has written the object — check the rules on the bucket if a recent meeting is present but an older one is not.
- Admin app: each member’s recordings sit under a prefix named after them, inside the same bucket:
Member Name/2026/Date-time-Meeting Topic/.
Still stuck?
Contact us through our support page with what you tried and the email address on your Zoom account — we reply within one business day. Or book 15 minutes with Adam, the founder.